Pros: ● Glass liner does not alter taste of the contents. ● Glass-lined vacuum insulator highly effective; holds heat for several hours. Cons: ● Zojirushi America is a company that does not stand behind its defective product. ● Lid cannot be properly washed and cleaned. ● Design flaw in the lid causes it to stop functioning (gets stuck in open position) after a few months of regular use. ● The pour stream is not smooth; sends splatters in directions other where you are pouring. ● Cannot pour the last of its contents without removing the cap. ● Does not hold 2 liters, only 1.85 liters (advertised as such). ● Brushed steel covering not tight at the seam; poorly constructed. ● Swivel on the base is an annoyance with no real value to me; although some people might like the rotating base. The company, Zojirushi America, sells an inferior product in this carafe and does not stand behind it at all. Besides the fact that you cannot clean it, the cap on this carafe has a major design flaw which causes it to fail after just a few months of operation. This is not detectable within the first 30 days when Amazon would take care of it. After 30 days you have to go to the manufacturer and they will not take care of it. The cap, which is already a negative because it cannot be washed, only rinsed, has a stopper that opens and closes activated by a button on the carafe handle. The problem is that after a few months of use the mechanism inside the cap that opens and closes it gradually over a few months becomes skewed and reaches a point where the stopper opens so crooked it stays stuck in the open position. You then cannot close it using its open/close button. This is a fatal design flaw in the cap. When it reaches that point the only way to close it is to actually unscrew and remove the cap, then physically tap the stopper. That dislodges it from its stuck position and its internal spring closes it. This is not acceptable performance of a product and the company should, at the very least, replace the cap. The company will not. But even if they did, that does not solve the long-term problem of that same thing happening with each replacement cap after another few months of use. If you buy this product you are doomed to failure by the design flaw and then having insult added to injury when the company does not stand behind the product. You can't clean it in the first place. That is an immediate problem from even before its first use, but pales in comparison to the fact that the cap will just stop working eventually. So another design flaw in the cap is the fact that it passes coffee through a hidden channel that cannot be accessed to clean. There is no way to clean this carafe. You can only rinse it. You can pass cleaner through it to hopefully remove some of the coffee residue, and then you can rinse that. But there is no way to get a sponge or a brush into all affected places, so it cannot be washed, only rinsed. That is a bad design. Unfortunately, many companies' carafes are plagued by similar inability to clean designs. You cannot pour liquid with the spout tipped beyond horizontal. Do do so will send liquid into other parts of the cap that are not connected to the channel that leads to the spout, so coffee will com out of other orifices in the cap. onto your counter, or your floor, or you. Not good. And since not all of the contents will come out of the carafe without pouring beyond horizontal, you are forced to remove the cap in order to pour out the last of its contents. Also bad design. The glass container inside is good; small but good. But why they designed a container that does not hold a full 2 liters I have no idea. It is inconveniently too small. After brewing 2 liters of coffee, only the first 1.85 liters will fit into the carafe. The remaining 0.15 liters I'm either forced to use right away, or just pour down the drain, and with my expensive coffee, pouring down the drain is a tragedy. I make Specialty Coffee that I buy from an association of coffee growers in Colombia. The coffee is transported to the primary plantation from various small plantations all around the country, it is roasted at the main plantation, and FedExed to its customers worldwide. This coffee is made affordable by their organization and processes, but it is still ultimately rather expensive. On the high end, I sometimes make a 2-liter batch that costs almost $34. For each liter of coffee I use 80 grams of beans, so that is 160 grams per 2-liter batch. The priciest of the coffee is usually about 21¢/gram, times 160 grams, is $33.60 per batch. The the more typical coffee is about 7¢/gram. Far less expensive at about $11.20 per batch, but either way, not cheap. So I need a carafe or other non-stainless steel dispenser to hold that expensive coffee. For some reason the stainless steel carafes use steel that imparts its own metallic flavor. Totally unacceptable. I still don't understand why this is. I use a stainless steel gooseneck kettle and a stainless steel filter, neither of which imparts any steel characteristics whatsoever. But carafes seem to use some different kind of steel that does. So my carafes/dispensers must be glass-lined. This carafe is glass-lined, albeit inconveniently a bit too small. It does manage to keep the coffee hot for many hours. The glass lining is the only virtue of this carafe. But a carafe without a lid is no good. With its built in defects in the cap, all of the virtues of the glass-lining are negated. I paid $52.46 for this carafe. It is absolutely not worth the money even at a fraction of that price if the thing breaks down after a few months and the manufacturer, Zojirushi America, refuses to make good on the purchase. My recommendation is to completely stay away from this poorly designed product, and save yourself the agony and misery of attempting to deal with Zojirushi America when the product eventually fails.
