It's a great little grill. I love it, use it constantly, it does a great job cooking. I keep it on my apartment balcony (I'll bring it inside for winter). It's quiet and safe and really exceeded my initial expectations. Because it's electric, you do get extremely even cooking, and it's true that the non-stick surface is very effective. Makes nice grill marks on your food, if you're looking to impress. Temp control is very responsive. Preheats in minutes. Surprisingly ample grilling space. Downsides: because you can't get the flame crisp finish you can get with a true flame BBQ, you do end up with this weird blackened stuff that flakes off of steaks, I notice. This didn't happen in the beginning, and has only begun occurring now that I've been using it for several months through the summer. I think it's related to my second point here, which is that it's a pain in the patoot to clean once you've been using it for a while. Yes, it's easy at first to kind of wipe it clean with a cloth or even a paper towel. But eventually, you're gonna have to really give it a good clean to get rid of the stuff that builds up on it over time. I tried a grooved plastic spatula that was supposedly made for it. That does okay, but not great. The problem is that you can't remove the non-stick grill plate without dismantling the whole grill. Even then, the receptacle for the electric heat prong is still attached. Also, that grill plate is one piece - great for cooking, but not so hot for fitting it into your sink. It makes cleaning a real challenge. I've ruined a couple of good non-abrasive scrubbies trying, but it's never really completely clean. I think that's were the black flaky stuff is coming from on my steaks. One last caveat is that, because the grill plate is one piece, you only get one grilling temperature at a time. That prevents you from doing any kind of indirect grilling. Maybe they'll add this feature to a future model. The challenge to that would be the need for two separate heating prongs - so two power outlets, as well. >shrugs< I'd definitely buy it again, and recommend it to apartment dwellers and indoor grillers without hesitation -- but I did do a bit of research first, and everything out there tells you it cleans like magic. It doesn't. Edit: Poor design of the handles can cause serious burns. Last night, I'd just grilled a steak when the weather got really ugly - Midwest sudden sideways rain and wind tornado warning kind of ugly. I decided to take the grill inside, so I grabbed it by the handles and lifted it over the threshold of my sliding doors. Not only did the base fall off mid-move, which was dangerous enough, but I got the schlitz burnt out of my first three fingers. This is because the receptacle for the heating rod is build into the underside of one of the handles without a heat shield! That's unbelievably poor design in my opinion. I've done a lot of professional design work that involves cooktops and ovens in the past. That's just stupid. I felt my fingertips blister before I could even put the grill down. So, yeah. Watch out for that. Pardon my muppet face in the background of the pic. 8-)~