I bought a house that had dogs, smokers, and went a long time without proper cleaning. This ended up a being an invaluable purchase for restoring this property. I've used this for: - Removing Paint from hard surfaces - Removing old tape residue from windows, etc. - Removing old stick-on-shelf liner - Cleaning cooking grease off walls - Cleaning tobacco staining off everything - Cleaning grout of years of grime - Cleaning off soot from fireplace - Cleaning Wood Floors It outputs quite a bit of steam, and really does a good job loosening up pretty much anything. It's pretty heavy, so if you're doing a large area, you could get a bit fatigued. I used it to loosen up the tobacco staining on the ceiling, and I got pretty sore. When combined with conventional cleaning methods, I think I could manage to clean just about anything. A word of warning. If you're cleaning painted or veneered surfaces, do not stay in place for too long. It will cause the veneer or paint to lose adhesion or bubble up. There's one spot on my cabinet were I made that mistake, and it will haunt me forever. Not the product's fault though. On the other hand, that means it's really good for removing the same. I used it to easily remove paint from windows, faucets, toilets, tile, etc, as well remove years old masking tape that was never removed (previous owners were not master painters, that's for sure...). I also used it to peel up old stick-on shelf liner, which is normally a huge pain, but was a breeze with the steam/scraper tool. Other than the main mop head, the accessories aren't particularly great. I'd like their engineers/designers to spend a little more time think about how the tool is used and improving the accessories, and making them more durable. Replacements are all available on their website though. The fabric steamer tool, which turns into the flat surface tool with a little attachment, broke pretty easily, and the flat surface tool isn't well designed to hold the pads that come with it. It also doesn't swivel like the main mop head, so it's a lot harder to use. The scrubber tools are flimsy and wear out quickly. I found it was more effective to just blast it with the concentrator nozzle and scrub it separately with my preferred brush (careful not to burn yourself, you can). The concentrator nozzle is nice, but they only have one with a 45 degree elbow. It'd be nice if they included a straight one as well. The little scraper tool is pretty good for peeling up tape. The unit did stop steaming after about 4 months of heavy use. It took about 20 minutes with Bissel's chat support through their website to get a warranty replacement sent, so I'd say that's a pretty good result.
